If you are an AT&T customer or a Verizon customer, the notification “your call cannot be completed as dialed” is something you would likely have heard when trying to make a phone call.
For some of you, you are receiving this notification when trying to make a phone call on a newly registered plan, while for some, you’ve been using your plan for some time and these error messages are suddenly surfacing when you’re trying to make a phone call either to or from one particular carrier.
This article will go into detail to demystify this automatic notification, we’d also examine what options are available for fixing these issues.
What Causes The “Your Call Cannot Be Completed As Dialed Please Try Again Later” Notification?
When you’re trying to make a phone call, and the automated message says that “your call cannot be completed as dialed please try again later”, then there are issues with the number or phone you’re are calling, issues that make it that the device isn’t able to receive phone calls (even with these issues, you’ll only hear this automated message often because the user doesn’t have a voicemail which the network provider forwards the call). Some common issues that result in the “your call cannot be completed as dialed please try again later” call intercept message are:
- You are calling a number using the wrong format, either a number is missing, or you’re using the wrong international calling code. Checking and correcting the number format will often fix things if this is the issue.
- The second probable cause of the “your call cannot be completed as dialed please try again later” notification is a phone number that is no longer in use. If a customer stops using their number and allows their mobile plan to expire, the phone number in question becomes unreachable.
Read also: How to fix “The Number You Have Dialed Is Not In Service” response
- Another reason for this automated notification will be that the phone number you are calling can’t be reached at that time. If a customer has their phone switched OFF or they are in an area with no network coverage, then the “your call cannot be completed as dialed please try again later” automated message will be heard when trying to call them.
- Another possible cause for this intercept message could be from your side of things, as the local exchange that handles your outgoing calls is being overloaded at that moment or having some issues, in which case you just need to wait for some time before retrying the call.
- You’d also want to be sure either your carrier or the receiver’s carrier is not having issues. If any of the carriers are having issues, it’s common for customers to have issues receiving or placing a call between the two carriers.
- If you are responding to a number that was left on your caller ID, chances are that the number is a spoofed number used by telemarketers, robocalls, and fraudsters.
- Lastly, the “your call cannot be completed as dialed please try again later” intercept message could be caused if the number you’re calling isn’t configured correctly in the necessary PSTN databases. Generally, you wouldn’t have to do anything if this is the case. You can always place a call across to the carrier to investigate this.
Read also: Can A SIM Card Go Bad?
How to Fix Your Call Cannot Be Completed As Dialed On Verizon, AT&T, Sprint
If you’re on Verizon, Sprint or AT&T and have received something like “welcome to Verizon wireless. Your call cannot be completed as dialed please check the number and dial again” when trying to call someone, here are some things you could try that should fix these for you.
Fix 1: Reboot your phone
Most issues you have with your phone can be fixed by doing a reboot of the device in question. So we would generally recommend that you do a reboot of your phone first, try calling the said number(s) again, and see if things are still not working.
Fix 2: Change mobile network to LTE/CDMA
If you’re getting the “welcome to Verizon wireless. Your call cannot be completed as dialed please check the number and dial again” or just “your call cannot be completed as dialed please try again later” when trying to make any call from your phone, you can go to Settings >> select Connections >> Mobile Networks >> Network Mode >> have the settings here changed from Global to LTE/CDMA >> do a reboot of the phone and see if you can make calls.
Fix 3: Delete the contact
If you can call other numbers, especially on that same carrier, and you think the error is with the phone number in question even when you are sure the number is correct, then it probably has to do with how you saved the number. Here is something to try:
Look for the contact on your phone and delete it (this is even more important if you have multiple entries of the number stored) >> reboot your phone >> dial the number straight into the dialer of your phone and try placing the call (if other contacts on your phone show up while dialing this number, you’d want to delete those also) >> if the call goes through, try having the number saved and redialed.
Fix 4: Reboot the issue to the customer care
If you get the “Welcome to Verizon wireless. Your call cannot be completed as dialed please check the number and dial again” intercept message on your phone when trying to make outgoing calls, and you think it is an issue with all calls either to or from Verizon, you might need to open a support ticket and have them look at things from their side.
Call 800-922-0204 or *611, and you can ask to have it escalated to the proper group for investigation. They’ll be able to get back to you with a resolution in no time.
John follows everything happening in the tech industry, from the latest gadget launches to some of the big-name moves in the industry. He covers opinionated pieces and writes on some of the biggest names in the industry. John is also a freelance writer, so he shares articles on freelancing every now and then. email: [email protected]