Just like every other social media app, Snapchat was designed to notify a user when there’s a new message or activity on their profile. Snapchat also sends you notifications when a friend uploads a picture or a video. These notifications could be a beep, a ring, or a vibration. However, some users have complained of not getting Snapchat notifications, hence the “why am I not getting Snapchat notifications?” question.
It doesn’t matter if you experience this once in a while or rather frequently, one thing is sure – you’ll miss out on important reminders. This article discusses why this happens and what you should do if you start having issues getting Snapchat Notifications.
Why Am I Not Getting Snapchat Notifications on Android and iPhone?
Your not getting Snapchat notifications can be because the Snapchat notification has been turned OFF somewhere between your phone settings and the Snapchat in-app notification settings. Smartphones come with a feature that allows each user to either turn ON or disable notifications for each app, and for Snapchat, there is a feature that lets you modify the notifications you’ll be getting.
It is recommended that the Snapchat app cache be cleared at regular intervals (maybe monthly). If left to remain on the phone for a long time, the files can occupy useful space in your phone’s internal memory. This may also cause some bugs or software issues that can alter normal app operation, including notification settings.
Just as you are advised to clear the memory cache, it is also vital to clear the App Data from time to time. Each time this is done, it frees up space and refreshes Snapchat.
Snapchat background data disabled
For notifications to keep running smoothly and promptly for apps like Snapchat, internet services must be turned ON. However, some users disable background data for several apps to limit their data consumption. If Snapchat’s background app usage isn’t permitted, you won’t be notified of new messages until you manually launch the app. And for many of you, that is why you’re not getting Snapchat notifications?
Outdated Snapchat App
App developers regularly update apps for reasons that include fixing a bug or making a feature on the app even better. That’s why we have to update apps from time to time. If you don’t have the latest version of the app, while Snapchat may keep working, certain features will start misbehaving. For some users, they will not be getting Snapchat notifications.
Snapchat Notifications Not Working? Best Fixes for Android And iPhone
Restart your device. The first troubleshooting tip we recommend is to restart your phone. It could be a simple restart or a cold restart. For a simple restart, turn OFF your phone (Android or IOS) and wait for at least 30 seconds before turning it back ON. When you switch your phone back ON, some processes will have been restored to default.
For a cold restart, while the phone is still ON, press and hold the power button down for 20 seconds. This command restarts your phone immediately. In many cases, Snapchat notifications should be back on after such restart.
Read also: Instagram Camera Not Working? Best Fixes
Enable notifications on your device
For Android users. On your smartphone, open the menu and navigate to the Settings. Click on Settings and find the App & Notification option. This plane lists all the installed applications on your phone. In most cases, there is a slider in front of each app, allowing you to either turn ON or turn OFF notifications for each app. Find Snapchat and if the slider has been turned OFF, turn it back ON.
For iPhone users. From Menu, locate Settings and click on it. On the Settings page, locate the Notifications tab. Click on it to find a list of all apps installed on your iPhone. Locate Snapchat and when you click on it, enable ‘Allow Notifications’ to complete the process.
When done as outlined, notifications should be back on.
Enable notifications on Snapchat
From your android or IOS device, launch the Snapchat application and click on your profile. In the settings icon found on the top right corner of your home page, click on Notifications. Activate this option if you want to receive notifications.
Uninstall and re-install Snapchat
If after trying several methods you are still not getting Snapchat notifications, uninstall the current Snapchat app installed on your device and install the most recent version.
For android users: On the Menu page, find the Snapchat icon and press and hold it down for a few seconds. It toggles on some options on the app where you’ll find uninstall. Click on this tab to finish uninstalling Snapchat. Next, head to Google Play Store, download Snapchat, and install it.
For iPhone users: On the Menu page, find the Snapchat icon and press and hold it down for a few seconds. A small cancel sign will be displayed on the app’s icon. Click on this cancel sign to complete uninstalling Snapchat from your iPhone. Next, head to Apple App Store, download Snapchat, and install it.