Toshiba Factory Reset 0 Not Working? Best Fixes

When it comes to resetting a Toshiba brand laptop, the first thing to know is this type of computer does not come with a rescue disk. But you can reset with the built-in partition in the hard drive.

You should be able to reset your Toshiba computer by pressing and holding the “0” key and turning ON the computer at the same time. Then the hard disk partition should handle the rest by supplying the OS and driver data.

But this simple step doesn’t work for all users. Many are reporting issues of their Toshiba factory reset 0 not working. So, what should you do?

Well, first, you need to be sure you’re doing it right. That’s why in this article, I’ll show you just how the factory reset is done with the hard drive partition, using the “0” reset button. Then, if that’s not working for you, we’ll see some working solutions.

Toshiba Factory Reset 0 Not Working? Causes

So, you’ve tried the simple procedure above and the laptop isn’t resetting. Before proceeding, I think it’s advisable to find out why the computer isn’t resetting.

The recovery partition has a developer lock

When the 0 reset key isn’t responding while trying to reset, it may be due to a developer lock. In this case, the solution would be to restore and then use a recovery DVD.

Recovery partition missing or damaged

If the hard disk was damaged, corrupt, or replaced, the required recovery data would be lost. So, your laptop will not reset through the partition disc.

Unlike other laptop brands, Toshiba laptops have a partition disc in the hard drive which contains hardware drivers and the computer’s installed operating system.

All these are required for your computer to be safely reset, restarted, and fully functional. If you’ve had the hard disk replaced, resetting through the partition disc would not be possible.

Toshiba Factory Reset 0 Not Working? Best Fixes

If you noticed the factory reset 0 not working, that’s likely due to a missing, damaged, corrupt partition drive. You should also be able to reset the laptop with these solutions.

Fix 1: Repair and restore data from the corrupt or damaged recovery partition

Your recovery partition may have been damaged or corrupted by an instant power shutdown, improper operation, malware, or defective software. If this is the case, you can use a recovery CD to reset your laptop.

Alternatively, you can try to repair or recover a corrupt partition disc before you start the reset process. For this, you’d need partition recovery software such as the EaseUs Partition Recovery. Depending on the software you choose, the procedure works like this, especially for EaseUS:

  1. Run the partition recovery software on your PC
  2. Let the software scan your hard drive
  3. Preview and choose to restore the lost or damaged partition
  4. Finish the process by clicking on “Recover Now” to finish the recovery process.
  5. If Step 4 is successful, proceed to reset the Toshiba laptop using the Reset “0” procedure.

Fix 2: Reset the Toshiba with the recovery CD

Is your Toshiba factory reset 0 not working because the hard drive has been replaced or even after trying to recover the partition disk? Then there’s the option of recovering from a recovery CD.

  1. Back up all data on external media before starting the process. If you make a mistake during the process, your laptop may not be able to turn on or load the operating system. So, copy valuable information to a medium where you can recover it, even if the laptop malfunctions.
  2. Turn on the system and wait for Windows to finish loading and start-up programs. You can tell when the operating system has loaded, and start-up programs have been started by the light (hard disk drive) HDD.
  3. Insert the system disk when the hard disk light stops flashing, indicating that the processor has finished accessing the hard disk and that the system is idle.
  4. Turn OFF the laptop after inserting the disc. It is not necessary to wait for the computer to access the data from the disk.
  5. Turn the laptop back ON.
  6. Hold down the “C” key continuously while the system boots. This will allow the laptop to boot from the disk.
  7. Once the disk is accessed, the laptop displays the message “Loading files”
  8. Begin the process of restoring factory settings by always selecting the default option that opens. 
  9. You can also use the “F12” key to boot the system from the disk. Highlight the CD / DVD option and press “Enter” to start the restore process.
  10. Follow the on-screen instructions until the process finishes.

Fix 3: Use the Vista Recovery Disc

The next fix we will recommend is booting from Vista Recovery Disc >> Click Command Prompt when the System Recovery Options appears >> Enter these commands one after the order, and ensure you press Enter after each one is entered >>  bootrec /fixmbr >> bcdedit /export c:\bcd_backup >> c: (Note: your prompt will change to C:\> ) >> cd boot (Note: your prompt will change to C:\Boot>) >> attrib bcd -s -h -r >> ren bcd bcd.old >> bootrec /rebuildbcd. Follow the instructions >> Type Exit and press Enter >> Then click on Restart

NOTE: For each of these commands, ensure you press the Enter button.


  • Restoring a Toshiba laptop to factory settings can take 30 to 45 minutes. 
  • Unless you terminate a process by pressing the “Cancel” key, the laptop will roll back to factory defaults when the operating system is fully installed.

Why won’t my computer do a factory reset?

The most common reason your computer won’t do a factory reset is due to a corrupt system file. You may run a System File Checker (SFC) scan, repair, and try resetting again.

Read also: Lenovo Yoga Laptop Won’t Turn ON? Best Fixes

How Do I Force a Factory Reset on a Toshiba Laptop?

  1. Turn OFF your computer through the power button.
  2. Press and hold the “0” or F11 key (model dependent) while pressing the power button. The Toshiba Recovery Wizard screen should appear in normal circumstances.
  3. Select the “Factory Reset to Default Software” option and press the “Enter” key.
  4. Choose between the “Recover to out-of-box state” and “Recover without changing hard drive partition” options and press the “Enter” key.
  5. Follow the directions on the screen until the computer is restored. When prompted, press any key to restart the computer.

Tips and Advice

  • Do not attempt to restore the laptop to factory settings unless you have tried everything else, and there is still a problem. A factory reset wipes your laptop. All information, operating system options, and customizations from that drive will be lost.
  • If you do not have your laptop’s system disk, you may need to contact Toshiba customer service. Even if you have a disc made for some other Toshiba model, it won’t work for your laptop. You should have a specific disc for your model.

How do I Reset my Toshiba BIOS to default?

Open the laptop’s system configuration software by clicking on Start >> All Programs >> Toshiba >> Utilities >> HWSetup. To reset BIOS to the original setting, click on General >> Default >> Apply >> OK.

How do I restore my Toshiba all in one computer to factory settings?

Turn OFF the computer. Press and hold the “0” key while pressing the power button. When the Toshiba Recovery Wizard screen appears, select the “Factory Reset to Default Software” option and press the “Enter” key. Follow the directions on the screen.