Samsung connected without internet? This is often associated with high-end Samsung devices. The devices have no Internet connection, even if connected to a WiFi network. One reason for this is the network device, not your phone.
But there are instances wherein this problem occurs without any apparent reason. If that’s the case, the problem might be with your phone.
This article discusses why your Samsung is connected without internet and will give you tips on fixing this issue. Let’s dive in.
1. Issues with the router
A technical issue with your router is a common reason your phone has a WiFi connection but no internet access. If your router is experiencing any bugs or problems, they affect how your devices, including your Android, connect to the internet.
A faulty router will not provide your Android device with the internet even though it will connect without any problems.
If your router works just fine, then the issue probably lies with your internet connection. If your internet is unreliable, your phone will be able to connect to the router but will not be able to access the web.
3. A Conflict with the IP Address
IP address conflicts are rare, but you might run into them sometimes. An IP address conflict is when two devices on the same network acquire the same IP address. When this occurs, your router does not send the correct data to your phone, so your phone cannot reach the internet.
4. DNS Problems
A DNS helps your device convert a website URL into an IP address or vice versa. If a DNS is experiencing issues, it can cause your Android phone not to connect to the internet. This rarely happens, but it still happens.
These are some of the most common reasons your Samsung is connected without the internet. Now that you know these reasons, you may think about solutions when you notice your Samsung connected without internet. Here are some fixes we suggest.
Most electronic devices, including wireless routers and modems, can experience unexpected errors from time to time. And when this happens, connected devices like your Samsung would start to act weird, and network connectivity gets unstable.
Usually, you will see relevant error prompts when attempting to connect to the internet; one of these is when the WiFi says connected, but the phone doesn’t have internet access. Here’s how to fix some of these issues on your device.
Fix 1: Restart your wireless router/modem and your phone
Your wireless router or modem is the source of your wireless internet connection at home. Thus, you should expect network connectivity errors to follow if something goes wrong. This could be why your Samsung cannot access the internet even if it says WiFi is connected.
- Locate the power button on your router or modem and turn it off by pressing and holding the Power button till all the LEDs are OFF.
- Disconnect the A/C adapter by unplugging it from the power source and leaving it for about 30 seconds. That should give it enough time for your network equipment to reset.
- After 30 seconds have elapsed, turn your router/modem back ON.
Wait for all the LED lights to come ON and become stable. A red light indication on your device could mean a possible firmware problem that needs to be fixed. If this happens, contact the manufacturer or your router’s customer support for further assistance. When the network equipment has successfully booted up, restart your Samsung (soft reset) and then try to reconnect to your wireless network.
Fix 2: Forget the wireless network on your Samsung
Deleting the network or forgetting it from your device can potentially fix it. It’s another way to refresh WiFi features and clears any glitches affecting your wireless network. Here’s how it’s done:
- Open the Apps screen by swiping on an empty spot from the Home screen.
- Tap Settings.
- Select Connections.
- Tap WiFi.
- Tap the WiFi switch to turn ON WiFi, if necessary.
- Then tap and hold the wireless network you want to delete or forget.
- Select the option to forget the network.
- If you see other saved WiFi networks, delete them to prevent any of them from causing conflict.
Once you’re done deleting WiFi networks, restart your phone. After the restart, you must connect to your WiFi network again. To do so, follow these steps:
- Open the Apps tray.
- Tap Settings.
- Tap Connections.
- Tap the WiFi switch to turn WiFi ON.
- Wait for your device to scan for WiFi networks available.
- Select your wireless network.
- Enter the network password if necessary.
- Then tap Connect.
Fix 3: Reset network settings on your Samsung.
Invalid network settings can also be why you experience network errors like these. If the problem starts after modifying your phone settings, particularly network options, then that’s probably its root cause. To fix this problem, you can try to reset your network settings by following these instructions:
- Open the Apps tray by swiping up from the bottom of your Home screen.
- Open Settings.
- In Settings, tap General Management.
- Scroll till you find Reset.
- Tap the option to reset your network settings.
- If prompted, input the PIN or password for your device.
- Tap Reset settings to confirm the reset.
Your phone will restart after this. When it finishes, head over to your WiFi settings to enable WiFi and reconnect to your wireless network.
Fix 4: Backup and master reset your Samsung (factory settings reset).
If you’ve tried all the other options and your Samsung is still connected without internet, your final option may be a factory data reset or master reset.
This process deletes everything from your device, including malware, data, and software that might have prevented your Samsung from accessing the internet. So here’s how to perform the reset:
- Back up all your data on your device’s internal memory by going to Apps >> Settings >> Cloud and accounts >> Backup and restore, then select the desired option like Back up my data or Automatic restore.
- After creating necessary backups, proceed to a master reset.
- Open the Apps tray by swiping up from your Home screen.
- Tap Settings.
- Tap General management.
- Tap Reset.
- Select the Factory reset option.
- Go to the bottom of the screen, and tap reset.
- Select the option to DELETE ALL.
- If prompted, enter your credentials for screen lock and Samsung account verification.
- Tap Confirm to continue.
Your phone will restart after the reset is finished. After the restart, the factory defaults apps, settings, and options will be loaded. This means you will have to set up your device and its essential features, including WiFi, so that you can use them. Follow the initial device setup process, and don’t forget to connect to your WiFi network.
Now that you know why your Samsung is connected without internet and ways to fix, here are some tips to help improve your internet and WiFi speed for your Samsung device.
1. Use of Third Party Fast Browsing Applications.
A great way to increase your Internet speed is using third-party fast browsing apps instead of the default android browser. Some of Android’s most popular apps are Opera Mini, UC Browser, Google Chrome, and Mozilla Firefox browsers. They increase your internet speed and save on Internet data consumption.
2. Disable Internet Access from Background Applications
This is one of the most common and underlying factors that result in poor internet speed. For example, background applications use your internet for updating apps or syncing apps in the background, consuming your internet bandwidth and resulting in poor or slow internet speeds.
I believe this will provide you with enough solutions to your Samsung connected without internet issues.
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John follows everything happening in the tech industry, from the latest gadget launches to some of the big-name moves in the industry. He covers opinionated pieces and writes on some of the biggest names in the industry. John is also a freelance writer, so he shares articles on freelancing every now and then. email: firstname.lastname@example.org